Perguntas frequentes

Skate sizes?

Toddler size 8 up through adult size 15. Subject to availabilty.

Are there skating guides?

We have six skating guides. They are free to use and are first come, first serve.

Where can I park?

BOK Center does not own or operate any parking areas. There are over 9,000 available parking spots within a five-minute walk of the arena. All privately-owned lots determine the rate for parking. After 5 pm all on-street metered parking is free.

Are there any discounts available?

Yes! There are many ways to skate at a discounted rate. Remember, you MUST pre-purchase your discounted ticket in andvance and show PROOF of said discount when you arrive to skate. •$6 skating for Arvest customers with Arvest debit or credit card, checks or Arvest GO app on mobile *valid for up to 10 passes for each transaction

• $6 skating on Mondays with the donation of a non-perishable can of food

• $6 skating on Warmth Wednesdays with the donation of a new or gently used coat, blanket, scarf or pair of gloves

• Discounts available for groups of 10 or more! Contact for more details.

What is your refund policy?

We do not offer refunds on skating admission. Please arrive on time for your skating reservation and make sure follow all safety protocols. If your skates are uncomfortable, please visit the skate shack and they can offer sizing/fit solutions.

Why do I have to reserve a date/time to skate this year?

In order to provide our guests with the safest environment, we have partnered with our ice rink company to provide you and online reservation system. This allows us to make sure social distancing is maintained at all times. It also helps our patrons to have a smooth skating experience at Arvest Winterfest! No more long wait times!

Do I have to pay to enter Winterfest if I'm not planning on skating?

No! If you aren't skating you are able to enter Winterfest for free and enjoy the holiday festivities.